fun247 Privacy Policy
How your personal information is collected, stored, and kept secure on the fun247 platform — everything is described here with full transparency.
Introduction and Scope
This Privacy Policy ("Policy") is issued by the fun247 platform ("Platform", "we", "us") and applies to all users ("you", "user") of https://fun247.cam. This Policy describes the purposes for which we collect your personal information, how we process it, how long we retain it, and the steps we take to protect your rights.
By using the fun247 platform to create an account, make financial transactions, or access any service, you are considered to have read and fully agreed to this Privacy Policy. If you have any questions about our Privacy Policy, please contact our support team.
This Policy applies to all services of the fun247 platform in the Bangladesh market, including online casino games, sports betting, and live dealer games.
What Information We Collect
fun247 may collect your information in various ways. The information collected falls mainly into the following categories:
a) Information You Provide Directly
Information you provide directly when registering an account or using the platform:
- Full name and date of birth (for age verification)
- Email address and username
- Mobile number
- National ID card or passport number (for identity verification)
- bKash, Nagad, or Rocket account number (for financial transactions)
- Bank account details (where applicable)
b) Automatically Collected Information
When you use the platform, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Duration and activity of your session on the platform
- Login time and date (BST, UTC+6)
- Information collected from cookies and similar tracking technologies
c) Transaction-Related Information
- Deposit and withdrawal history
- Gaming activity records
- Bonus and promotion usage information
Purpose of Using Information
fun247 uses collected information only for the following legitimate purposes. We do not sell your information or use it for any unauthorised purpose.
3.1 Account Management and Verification
Information is used to create your account, verify your identity (KYC — Know Your Customer), and confirm your age. fun247 provides services only to individuals aged 21 or older.
3.2 Financial Transaction Processing
Financial information is processed to securely complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to prevent fraud.
3.3 Customer Service
Information is used to resolve your issues through 24/7 live chat support and for email communication.
3.4 Security and Fraud Prevention
Information is analysed to ensure account security, detect suspicious activity, and prevent money laundering.
3.5 Legal Compliance
Information is used to maintain records in accordance with applicable laws and regulations and to respond to lawful requests from authorities.
3.6 Service Improvement
User behaviour is analysed to improve the platform experience, introduce new games and features, and provide personalised services.
Data Protection and Security
fun247 gives the highest priority to the security of your personal information. We use industry-standard security technologies and practices to keep your information protected from unauthorised access, modification, or destruction.
4.1 SSL Encryption
All data transmission on the platform is secured through SSL/TLS encryption technology. As a result, no third party can read any information transferred between you and our servers.
4.2 Firewall and Access Control
Only authorised personnel have access to specific information in our systems. All access is logged and regularly audited.
4.3 Protection of Financial Information
All payment information, including bKash, Nagad, and Rocket, is stored in encrypted form. We never store your complete payment information in plain text.
While our data protection measures meet industry standards, no system on the internet is completely risk-free. Always keep your account password confidential and do not share it with anyone.
Sharing Information with Third Parties
fun247 never sells or rents your personal information. However, in certain circumstances, information may be shared with the following third parties:
5.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and banks to complete financial transactions. These organisations are governed by their own privacy policies.
5.2 Technology Service Providers
Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) and other technology partners may access limited information to operate the platform. Strict data protection agreements are maintained with them.
5.3 Legal Authorities
Information may be provided to relevant authorities in the case of a lawful order, investigation, or legal obligation. In such cases, fun247 always complies with applicable law.
5.4 What We Do Not Do
- We do not sell your information to marketing or advertising companies
- We do not share information with unnecessary third parties
- We do not use information beyond its original purpose without your consent
Cookies and Tracking Technologies
The fun247 platform uses cookies and similar technologies. Cookies are small files stored in your browser that help the platform remember your preferences and improve your experience.
6.1 Essential Cookies
These cookies are essential for maintaining your login session and ensuring security. Without them, the platform will not function properly.
6.2 Functional Cookies
These cookies are used to remember your language preference, game settings, and other personalisation.
6.3 Analytics Cookies
Analytics cookies are used to monitor platform usage and collect information to improve service quality. This information is generally anonymous.
6.4 Cookie Controls
You can control or reject cookies from your browser settings. However, rejecting certain cookies may prevent some platform features from working properly.
Data Retention Period
fun247 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as the account is active and for as long as necessary to meet legal obligations after the account is closed.
- Financial Transaction Records: For the period specified under applicable financial regulations.
- Communication Records: For a reasonable period as needed for customer service improvement and dispute resolution.
- Cookies and Session Data: From a few hours to a few months, depending on the type.
When the retention period ends or the information is no longer needed, it is securely deleted or anonymised.
Your Rights
As a user of the fun247 platform, you have the following rights regarding your own personal information:
8.1 Right to Access Information
You have the right to know what information we hold about you and to receive a copy of it.
8.2 Right to Correct Information
If any information we hold about you is incorrect, you may request that it be corrected or updated.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted, however information retained under a legal obligation may not be deleted.
8.4 Right to Object to Processing
You may object to your information being processed for a specific purpose.
8.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team: [email protected]
After receiving your request, we will try to respond as soon as possible, generally within 30 working days.
Protection of Minors
fun247 is a platform operated exclusively for individuals aged 21 or older. We do not knowingly collect personal information from any minor.
If a person under the age of 21 creates an account, it will be cancelled as soon as it is identified and all related information will be securely deleted.
If you suspect that a minor has registered by mistake, please notify us immediately at [email protected].
Policy Changes and Contact
10.1 Policy Updates
fun247 reserves the right to change or update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform or sent to your registered email. The "Last Updated" date at the top of the Policy indicates the date of the most recent change.
Continued use of the platform after an update means you have accepted the revised Policy.
10.2 Contact
For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
This Policy was written in Bengali. For any language-related ambiguity, please contact our support team.
Related Documents
Read our other important policies